Terms & Conditions

CUSTOMER CARE

We are committed to providing you with exceptional service and support. Please read these terms and conditions carefully as they govern our interactions and set expectations for both you (the customer) and us (Giggles and Garb).

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Customer Care Email: contact@gigglesandgarb.com

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• Our customer care team is here to assist you with inquiries, issues, and support related to our products and services.

• We aim to respond to your inquiries in a timely manner, typically within 24 hours.

• Our team will make every effort to resolve your concerns and provide accurate information.

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When contacting our customer care team at contact@gigglesandgarb.com, please provide accurate and complete information to help us assist you effectively.

We will communicate with you via email when responding to inquiries or providing updates.

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We respect your privacy and will handle your personal information in accordance with our Privacy and Safety Policy, available on our website.

Please do not share sensitive personal information (e.g., credit card details) via email. Use secure channels when required.

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Feedback and Complaints

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• We value your feedback and encourage you to share your thoughts and concerns with us through contact@gigglesandgarb.com. Your feedback helps us improve our services.

• If you have a complaint, please contact our customer care team, and we will make every effort to address it promptly and fairly.

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While we strive to provide excellent customer care, there may be circumstances beyond our control that impact our ability to assist you.

We do not provide legal, medical, or financial advice. Please consult appropriate professionals for such matters.

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We may update these customer care terms and conditions from time to time. Any changes will be communicated to you via email.

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If you have any questions, or concerns, or require assistance, please reach out to our customer care team at contact@gigglesandgarb.com.

By using our customer care service, you agree to abide by these terms and conditions.

Thank you for choosing Giggles and Garb.

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PRIVACY & SAFETY

Welcome to Giggles & Garb, We value your trust and are committed to protecting your privacy and ensuring your safety while shopping with us. This Privacy and Safety Policy explains how we collect, use, and safeguard your personal information and outlines safety measures for our online platform.

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We may collect the following information when you visit our website or use our services:

• Personal Information: This includes your name, email address, phone number, shipping address, and billing information when you make a purchase.

• User-Generated Content: Any content you submit to our platform, such as product reviews or comments.

• Automatically Collected Information: We may collect information about your device, browser, IP address, and usage patterns through cookies and similar technologies. Please refer to our Cookie Policy for more details.

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We use your information for the following purposes:

• To process and fulfill your orders.

• To communicate with you about your orders, promotions, and updates.

• To improve our products and services.

• To ensure the safety and security of our platform and prevent fraud.

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We take the following measures to ensure your safety on our platform:

• Secure Transactions: We use industry-standard encryption technologies to protect your financial information during transactions.

• Account Protection: We encourage you to use strong passwords and offer two-factor authentication for your account.

• Safe Browsing: We regularly update our website's security features to protect against online threats.

• Reporting Concerns: If you come across any suspicious activities or content, please report them to us immediately.

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We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who help us operate our website and deliver our products and services.

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You have the following choices regarding your information:

• You can update and correct your personal information through your account settings.

• You can opt out of promotional emails by following the instructions provided in the emails.

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We may update this Privacy and Safety Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any significant changes.

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If you have any questions, concerns, or requests related to your privacy or safety, please contact us at contact@gigglesandgarb.com.

By using our website and services, you agree to the terms outlined in this Privacy and Safety Policy.

Giggles and Garb is committed to safeguarding your privacy and ensuring your safety while shopping with us. Thank you for trusting us.