Refund Policy

In situations requiring a refund, please note the following:

• We will initiate the refund process within 3 working days once it's approved.

• Typically, the refund amount will be credited to your bank account within 7 working days. Please be aware that the exact timeline may vary depending on your bank.

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Terms and Conditions for Refund:

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All products must be returned in their original, unused condition, and include the original packaging, price tags, labels, packing, barcodes, user manual, warranty card, invoices, accessories, freebies, and original boxes. Please ensure that all essential components are included when returning a product. Products returned without these essentials may not be accepted for return.

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If any accessories or components of a product are found to be missing upon delivery, we will conduct an investigation with our logistics partner. If the missing items are confirmed in our investigation, we will either ship the missing product(s) to you or reimburse you based on the applicable market price.

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These terms and conditions are in place to ensure a smooth and fair return process for our valued customers. If you have any questions or require further assistance, please don't hesitate to reach out to our customer care team.